You’ve exhausted all the online resources and you’ve reached the end of your own troubleshooting capabilities, in which case you’re likely contacting official Apple Support. Whether you’re reaching out to Apple support for warranty queries or troubleshooting account-related issues, you may sometimes be asked to verify yourself. This is done by simply sharing your support PIN with the Apple Support agent.

Sure, most of the time, you wouldn’t need a support PIN, but when you’re contacting Apple regarding certain problems that involve your identity,…