Verizon Reportedly Using App to Secretly Track Customer Browsing History, Phone Calls, and More

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Verizon customers take note. The wireless carrier’s “Custom Experience” in its My Verizon app is doing more than just personalizing a customer’s experience. The app secretly collects personal and private information as it strives to deliver the customer’s relevant “product and service recommendations.”

How does Verizon determine what a customer may like? According to a report in Input, Verizon’s Custom Experience and its Custom Experience Plus are designed to deliver…

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