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iOS iOS 12 iPad iPhone iPod Touch Messages OSX Daily tips Tips & Tricks tricks Troubleshooting

How to Find “Details” Button in Messages for iOS 12

If you have updated to iOS 12, you may be wondering where did the little Details “(i)” information button go in Messages for iPhone or iPad? The “i” info button in a Message thread used to be always visible in the upper right corner of a message conversation thread on an iPhone or iPad, and when tapped on you get to a “Details” screen with more information about a message thread including details about the contact, a quick ability to call or FaceTime that contact, send and share location with them, hide alerts and adjust read receipt behavior, see attachments and images, and more. Like a variety of other changes in iOS 12, the conversation details and “i” info button has moved in Messages app for iOS 12.

If you can’t find the little tiny “i” info button to get details about a Messages conversation, read on to learn where you can locate the missing ‘i’ button to get more conversation info and options at the Details screen in Messages for iOS 12.

How to Find the Info / Details Button in Messages for iOS 12 on Phone or iPad

Accessing the “info” button and details screen is the same in iOS 12 for iPhone and iPad, here’s where to look:

Open the Messages app in iOS 12 as usual, and then open any message thread or conversation
At the very top of the screen look for the contacts name and icon, and tap on that right where the tiny light grey “>” button is

This will reveal three additional options in a Message conversation thread: audio, FaceTime, and “info” – the latter option is the same “(i)” information button that used to be prominently visible all the time in Message app, so tap on that to view the message conversation details for that particular thread

Perform whatever actions you were looking for the Info section for and then tap “Done” to exit out of the Message thread conversation details and information section

These steps are the same for finding the Info / Details button in any Messages app thread or conversation on the iPhone or iPad running iOS 12.

If you weren’t able to find this on your own, don’t feel too bad. Tapping on the contact name doesn’t necessarily look like a button, but it is, and the three button options and light gray text that appears immediately underneath the contact name at the top of a message thread can be easily overlooked, thus if you overlooked this you’re probably not alone. Just remember to tap on the contact name and then the “info” button that appears next.

The animated GIF image below demonstrates tapping the contact name which then reveals the “info” button for Details about a particular message thread:

One nice perk to changing this function to the way it is now in iOS 12, is that the same trick to reveal the “info” button now also gives users very quick access to immediately call or FaceTime a contact right from the primary Messages thread screen.

This change is fairly subtle and a lot of iPhone and iPad users may not even have noticed the change, at least until they go looking for how to access conversation details and info about a contact or thread (like if they’re going to mute a Messages group conversation in iOS or leave a group message conversation in iOS to get some peace and quiet from a busy conversation).

It’s perhaps worth noting this isn’t the first time that Apple has changed this Messages panel, and in prior versions of iOS it was once visible in the upper right corner of any message conversation as an ‘i’ button or as a “Details” button. This new variation makes the initial Messages conversation screen a bit more minimalist, particularly if you hide the Messages app icon bar full of colorful buttons and icons.

Accessing the Details / Info button in Messages isn’t the only interface and usability change introduced to Messages or iOS 12. Another subtle change that has perplexed some users is the new ability for how to access photos and send pictures from Messages in iOS 12, which is now tucked into the Messages apps bar, and another usability change which has led to some confusion is the new method for how to flip the FaceTime camera in iOS 12 on iPhone or iPad during an active FaceTime conversation, where the flip camera button is now hidden behind an additional options button.

Anyway, if you’ve been confused about where the “Details” or “Info” i button went in a Messages conversation since iOS 12, now you know! Just tap the contacts name at the top of the Messages thread screen and you’ll find what you’re looking for.

Source: OSX Daily

October 14, 2018 0 comment

email error message iOS iPad iPhone iPod Touch mail OSX Daily tips Tips & Tricks tricks Troubleshooting

How to Fix “Cannot Get Mail” Error on iPhone and iPad

written by applenws

Rarely, iPhone and iPad users may encounter a “Cannot Get Mail” error message in the Mail app of iOS, indicating that Mail for iOS is unable to retrieve new emails or some other issue with the mail account as configured. The full error message shows up as pop-up window and usually says something along the lines of “Cannot Get Mail – The connection to the server failed.” and is sometimes accompanied by a “Enter the password for the email account” message, along with a small “Account Error” statement at the very bottom of the Mail app of iOS. These errors are understandably annoying since it prevents email from working as expected.

If you see the “Cannot Get Mail” error on Mail app for iPhone or iPad then this tutorial will aim to resolve that error message so that you can send and receive emails as usual again in iOS Mail app.

Troubleshooting “Cannot Get Mail” Errors on iPhone and iPad

Here are some simple troubleshooting steps to resolve “Cannot Get Mail” error messages on the iPhone or iPad Mail app.

1: Confirm an active internet connection, wait, and try again later

The first thing you should do is make sure you have an active internet connection by checking your wi-fi and/or cellular connection. This is particularly true if the error message is “Cannot Get Mail – The connection to the server failed” since it’s often more likely that a simple and temporary internet connection issue is to blame (in fact you can replicate the error message any time by disabling internet connectivity and then trying to get your email in Mail app, not surprisingly it will fail).

Next, check to see if your internet is working. This is easily performed by trying to access various websites or apps that use the internet on your iPhone or iPad. If other apps aside from Mail app work fine with the internet, that’s a good indicator that the issue is related only to the Mail app and perhaps either a server issue or an authentication issue.

Either way, the next thing you should do is nothing, just wait a while and try again later.

This may seem counterintuitive but there’s good reason for this approach; often the “Cannot Get Mail” error appears simply because of a temporary blip in internet connectivity or with the mail server. Simply waiting a while often resolves the Mail issue entirely, particularly if the error was related to a remote mail server issue or a mail server being down.

2: Re-authenticate with the Mail Server

Next you should confirm that your authentication credentials are functioning with the mail server. This is particularly valid if you see the “Cannot Get Mail” error message along with a “Enter the password for (email account)” message on the screen.

If you see the “Enter the password” screen within Mail app (or sometimes even on the Home Screen of iOS), tap on the “Edit Settings” button and confirm that your login and password is correct with the mail server in question.

Rarely, mail servers and email providers can have outages that impact user authentication and logging in, or after an outage some email services may require you to reauthenticate with them. Just recently many users experienced this error with Outlook and Hotmail email accounts, where some mail servers were down and thereby preventing user account to email accounts. Waiting a while worked to resolve this for most people, but for some users (myself included) entering the account password to login again through iOS Mail was necessary to resolve the persistent “Cannot Get Mail” error message.

If you are seeint “Cannot Get Mail” errors along with “Enter the password” error pop-ups on the iOS device like this, then tap on “Settings” and re-authenticate:

Fix Cannot Get Mail error with logging back into email account in iOS

In this screen shot example, re-authenticating with Outlook sufficiently remedied the “Cannot Get Mail” and “Enter your password” error messages, and email began working again as expected:

Fix Cannot Get Mail error with logging back into email account in iOS

3: Confirm Mail Settings in iOS

This is a variation of the above trick, but essentially you’ll want to confirm that mail settings are configured as expected.

Open the “Settings” app and go to “Accounts & Passwords” *
Tap on the email account that is showing the “Cannot Get Mail” error messages
Login and authenticate with the mail account if necessary

Often a shortcut is available to this if you tap the ‘Details’ button at the bottom of the Mail app if that little status bar shows an error.

Fix Cannot Get Mail error iOS

If there was a temporary email server hiccup, often just this simple process will resolve any mail issues in iOS.

* Somewhat counterintuitively, you don’t want to go to the “Mail” section of Settings, despite the fact that you’re modifying mail account settings. Instead, because the Mail settings are defined by an account and password, you thus go to the Accounts and Passwords section of Settings app in iOS.

4: Check for Actual Email Server Problems

Though it’s rare, sometimes email servers have downtime either for maintenance reasons, crashes, security issues, someone tripped over a cable somewhere, or any number of other reasons. Thus it can be a good idea to check if the email server is actually down.

For large email providers like Gmail, Outlook, Yahoo, Hotmail, and similar, you can often just go to those websites directly from a web browser, or search the news to see if there is a significant outage. If there is, wait until that outage is resolved before trying to access the mail server.

For smaller email providers like from an internet service provider, or a corporate network, business email, or smaller email providers, you may need to reach out directly to whoever manages the email service or email server itself (like your office IT staff) to confirm that the mail server is working as expected.

5: Reboot the iPhone or iPad

Good old fashioned restarting of an iPhone or iPad will often remedy erroneous issues that are otherwise inexplicable to diagnose or troubleshoot. While it’s annoying to reboot a device, it’s fast and easy, so it’s a worthwhile troubleshooting step regardless of your opinions on the matter.

Simply turning your device off using the iOS software Shut Down feature and then turning the device back on again often works, or you can force restart a device too. Different devices have different methods of force restarting:

6: Delete & Re-Add the Mail Account in iOS

If you’re certain that your internet connection is working properly, and the mail server is not down, and that there are no issues with the internet connection or the mail server or your login and authentication credentials, then you can delete and re-add the mail account to the iPhone or iPad.

Removing and re-adding a mail account in iOS can have some unintended side effects, because many email providers also sync contacts and notes and other functions through the email account, occasionally with things like loss of notes or contacts or of archived emails. Thus you will want to have a full backup of your iOS device made to iCloud or iTunes or both before going this route so that you don’t lose data.

First backup your iPhone or iPad to iCloud or iTunes or both
Delete the Mail account from iOS by going to Settings > Accounts & Password > choosing the email account, then choosing “Delete Account”
Restart the iPhone or iPad
Now add the email account to iOS again by going back to Settings > Accounts & Password > and choosing “Add Account”

While the process of backing up, removing an email account, rebooting, and re-adding that email account can be annoying, it’s also highly effective when all else fails to remedy an issue with Mail app for iOS.

Did these tricks work to resolve your “Cannot Get Mail” error message on iPhone or iPad when trying to check email? Do you have another solution that worked for you? Share your experiences and thoughts in the comments below!

Source: OSX Daily

October 13, 2018 0 comment

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5 Great iOS 12 Features You’ll Actually Use

written by applenws

iOS 12 is a performance focused software update, aiming to boost the usability of older iPhone and iPad models. But that doesn’t mean iOS 12 is without new fancy features too, so while the iOS 12 update may not be as outwardly flashy as some other past releases, there are still some interesting new additions and changes to the mobile operating system for iPhone and iPad users.

We’re going to review a handful of great iOS 12 features that you’re likely to actually use. Let’s get to it!

1: The Virtual Trackpad & Text Selection Cursor

Selecting text has long been a challenge on the iPhone or iPad, and if you spend a lot of time writing emails, messages, notes, Pages, or in any other text editor you’ll appreciate the new virtual cursor tool that makes text selection and navigation much easier.

From any app where a block of text is on screen, like in Mail, Pages, Notes, Messages, tap and hold on the Spacebar of the keyboard
Keep holding down until the keys all turn blank, continue to hold down while you swipe around on the digital trackpad to move the text selection cursor around on screen

The virtual trackpad makes text selection in iOS much easier

You can also then place a second finger on the trackpad to enter text selection mode with the cursor, which then allows you to drag the cursor and select text while in this virtual trackpad mode.

This is a great feature that you really should try out for yourself, as it’s much better experienced directly. For anyone who spends much time typing or writing in iOS this is particularly fantastic, since it’s much easier to direct the little cursor around with a virtual trackpad compared to pecking on screen between letters or words with a finger or stylus.

It should be noted this is not a new feature, it’s just how you access it that is new, and the number of devices it’s available on is new. Now you can simply tap and hold the Spacebar on any iPad or iPhone with iOS 12, whereas perviously accessing the virtual trackpad for text selection was available on iPhone with 3D Touch support only.

2: Screen Time & App Time Limits

Screen Time is arguably the best new feature of iOS 12. Screen Time gives you insight into how an iPhone or iPad is being used, allowing you to see exactly how much time is spent in particular apps. More importantly, you can take action based on that information and set time limits for app usage, and place other restrictions on app usage if desired. This makes Screen Time a fantastic tool particularly for parents or anyone providing child care or education, but also for anyone who wants to reduce their time wasted in any unproductive apps or detrimental device usage. Want to set a 15 minute time limit for a particular game? You can do that with Screen Time. Want to limit yourself to only 20 minutes of social media use? Screen Time lets you do that too.

Open the “Settings” app and choose “Screen Time”
Tap on the device usage graph near the top to see Screen Time usage data on that particular device

Screen Time is perhaps the best new feature of iOS 12

Once in Screen Time you can set time limits with App Limits, or even outright block an app from being used entirely, or set aside times of the day where the device itself isn’t usable through Downtime. There are also Content & Privacy Restriction settings available if you want to block adult content or otherwise limit device usage. It’s sort of like a broad self-control / parental controls feature built right into iOS, and it’s pretty great.

Don’t be surprised if you look at Screen Time and discover some uncomfortable data… maybe you’re spending a few hours every day lost in the misery generating abyss of social media, maybe you discover that your kids iPad is being used to spend hours every night in a video game rather than doing homework, or maybe you find that you’re not committing enough time every day to learning a new foreign language with an app like DuoLingo and you decide you want to change that. These are examples of the type of data you can get out of Screen Time on any iPhone or iPad.

By the way, for best results with Screen Time, it’s good to check it after a few days or so of device usage so that it has more data to work with. Even after you set some limits or restrictions, you should periodically check into Screen Time to see if it’s making any difference in behavior or device usage.

3: Disable Notifications Faster Than Ever

Let’s go ahead and state the obvious; Notifications are often annoying, distracting, and rarely important.

Disable annoying notifications in iOS faster than ever

And by default just about every app on the iPhone and iPad wants to fill your device up with constant alerts and a barrage of notifications about every inconsequential event, happenstance, and useless tidbit under the sun. Do you really need to be notified instantaneously when some celebrity is on their 23rd marriage?

Disable annoying notifications in iOS faster than ever

Do you need a giant banner splashing onto your screen to inform you about creamy salad dressing in the News app?

Disable annoying notifications in iOS faster than ever

Is any of this stuff important enough to disrupt you and what you were doing with a giant notification message? Probably not.

But what if the breaking news notification delivered instantly to your iPhone or iPad is about the flavor of creamy salad dressing!?!??!? Stop everything that you are doing and read this notification about creamy salad dressing!! It’s breaking news, according to the News app!

Disable annoying notifications in iOS faster than ever

But it’s kind of hard to focus when you have constant notifications bothering you, right? Did that point get across as you tried to read this section that is interspersed with that image of a useless notification?

If you feel the vast majority of notifications are simply annoying distractions, noise, and clutter, then fortunately the latest version of iOS makes it easier than ever to manage them as they come in to pester you. In fact, you can completely disable notifications faster than ever and right from the lock screen of your device:

From the lock screen or Notification Center of iOS 12, swipe left on any notification

Disable notifications easier in iOS 12

Choose “Manage” from the list of options

Disable notifications easier in iOS 12

Select “Turn Off” from the menu to permanently disable notifications from that app

Disable notifications easier in iOS 12

You can also choose “Deliver Silently” if you still want to see the annoyifications err notifications in Annoyification Center errr Notification Center for some reason, but choosing Turn Off is the simplest way to never see them again. And of course you can return to the Settings app Notifications section if you later change your mind.

My personal opinion is that only actual communication with actual humans should be sending you notifications, things like messages and phone calls, as everything else is likely nothing more than distraction. Make your own decisions here, but focus on what is important and think critically about the kind of stuff that is splashing onto your screen to get your attention and disrupting your device use.

4: Automatic iOS Software Updates

Do you want to make sure you’re always on the latest version of iOS? Do you frequently forget to update your iOS system software? Are you tired of wandering into the Settings app to check if a software update is available? iOS 12 has a great feature that solves all of this, it will automatically install iOS updates when they’re available onto an iPhone or iPad.

You can turn this feature on easily:

Open the “Settings” app then go to “Software Update”
Choose “Automatic Update” and turn the feature on

Automatic iOS system software updates

Just be sure that you have iCloud backups enabled so that your device is always backing up when it’s plugged in to charge.

The auto-update iOS feature pairs well with automatic app updates in iOS too, allowing you a very hands-off approach to device management.

5: Siri Shortcuts & Shortcuts App

The Shortcuts app (once called Workflow) allows you to create simple automation of tasks in iOS, and you can now tie those actions directly into Siri. There’s a plethora of options available with Shortcuts, you can use the feature to create animated GIFs out of Animoji or a series of images, you can use your current location to find any nearby gas stations, you can create custom replies to messages that will send someone your most recent photo taken, and so much more. If it’s a task in iOS, you might just be able to automate the entire thing with Shortcuts.

Curiously, the Shortcuts app is not included by default in iOS 12, so you have to download it separately from the iOS App Store. Not to worry though, it’s free from Apple:

The Shortcuts app is great for automating tasks in iOS

Launch the Shortcuts app and explore the default and example options, and create your own. Tie them to Siri so that you can simply ask Siri to perform that task for you. There’s a lot of potential here, so if you’re a fan of automation and macros, you’ll almost certainly be thrilled with Shortcuts for iOS.

–

Do you have any favorite iOS 12 features? Share with us in the comments below!

Source: OSX Daily

September 20, 2018 0 comment

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How to Access Control Center in iOS 12 on iPhone & iPad

written by applenws

Where did Control Center go in iOS 12? And how do you access it? If you have these questions about Control Center on your iPhone or iPad after updating to iOS 12 you’re not alone, as the ability to access Control Center in iOS 12 has changed. But fear not, Control Center still exists on iPad and iPhone, it’s just the gesture that you use to summon the feature that has changed.

No longer do you swipe from the bottom of the screen to access Control Center on the iPhone and iPad, instead, all new devices will swipe down from the top right corner of the screen instead to summon Control Center. Everything else is the same, including the ability to customize Control Center and all the options are still there, it’s just that initial access which has changed.

How to Access Control Center in iOS 12 on iPhone and iPad

From the Home Screen or Lock Screen of iPhone or iPad, look at the top right corner of the screen to where the wi-fi and battery indicator are located
Swipe down from the top-right corner of the screen to access Control Center in iOS 12 on iPhone or iPad

Swipe down from top right corner to access Control Center in iOS 12

Control Center will appear as normal, except it comes from the top right corner of the display

Accessing Control Center in iOS 12

Swipe back up to dismiss Control Center again

The key thing to remember is that you now swipe down from the top-right corner of the display to access Control Center in iOS 12, regardless of whether the device is an iPad or an iPhone. All devices now access Control Center this way.

The animated GIF below demonstrates Control Center being accessed in iOS 12 by using the swipe down gesture from the top-right corner of an iPad, it works the exact same on all iPhone and iPad models:

How to access Control Center in iOS 12

In fact, this change brings the method of accessing Control Center on iPhone X to all other iPhone and iPad devices, it’s the exact same gesture and same move.

This adjustment can lead to a little bit of confusion since many users are long accustomed to swiping up from the bottom of their screen to get to Control Center on an iPad or iPhone, but as iOS evolves and changes so will the gestures and how to access certain features. It may be a little confusing at first, but once you get used to it it’s quite simple, and you’ll soon commit the new gesture location and direction to memory.

If you are swiping down from the top right corner of the display and continue to not be able to access Control Center you might want to check your settings. This is particularly valid if Control Center is inaccessible on the Lock Screen, that’s almost always due to a settings issue in iOS that can be easily resolved, usually because it has been disabled there. Regardless, you’ll still be using the swipe-down from the right-corner to access Control Center, whether it’s from inside an app, on the lock screen, or on the home screen of a device.

Source: OSX Daily

September 18, 2018 0 comment

iOS iOS 12 iPad iPhone iPod Touch OSX Daily tips Tips & Tricks tricks

How to Prepare for iOS 12 Update on iPhone & iPad

written by applenws

Are you ready to install iOS 12 on your iPhone or iPad? The iOS 12 release date is September 17, and if you intend on updating right away you might want to take a few moments ahead of time to prepare for the iOS 12 software update.

We’ll walkthrough a few helpful tips to get your iOS device ready for the latest mobile operating system from Apple. From confirming device compatibility to performing some basic cleanup and maintenance, you’ll be ready for updating to iOS 12 in no time.

1: Check iOS 12 Compatibility: Can the iPhone or iPad run iOS 12?

The first thing you’ll want to do is review the iOS 12 compatible devices list to make sure your particular iPhone, iPad, or iPod touch supports the new operating system. The good news is that iOS 12 has generous support for a wide variety of devices, and if your iPhone is newer than a 5s or iPad is newer than an Air, it will be able to run the iOS 12 update. The full list is as follows:

iPhones with iOS 12 support: iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 5s, iPhone SE
iPads with iOS 12 support: iPad Pro 12.9″ 1st and 2nd generations, iPad Pro 10.5″, iPad Pro 9.7″, iPad Air 2, iPad Air 1, iPad 5th gen, iPad 2018 model (not pro), iPad 2017 model (not pro), iPad Mini 4, iPad Mini 3, iPad Mini 2
iPods with iOS 12 support: iPod Touch 6th Generation

Note the iPhone XS, iPhone XS Max, and iPhone XR will come with iOS 12 preinstalled, so there is no need to update those devices unless a smaller point release is available for them (like iOS 12.0.1 or iOS 12.1, etc).

iOS 12 supported devices

The good news is that iOS 12 aims to boost performance of older iPhone and iPad hardware, so if you have a device currently running iOS 11 or iOS 10 that feels sluggish, updating to iOS 12 may improve the performance on that device.

2: Tidy Up & Free up Storage Space

Before you update to a major new iOS release, it’s often a good idea to tidy up your device, delete some long unused apps, and update your remaining apps.

You’ll also need to have a few free GB of storage available to install iOS 12 in the first place, so aside from tidying up and ridding yourself of dusty apps, if you’re tight on storage space now is a good time to take care of that.

You can check your devices available storage capacity by going to Settings > General > iPhone Storage / iPad Storage

Free up storage in iOS

If you are low on storage space, some simple ways to free up storage in iOS include:

You will want to have at least a few GB or so of space available to update iOS 12, partially because the iOS 12 download is several GB in and of itself, and then it needs temporary space to further complete the update.

3: Update Your Apps

After you have deleted unused apps and cleared up storage space (if needed) and made sure you have sufficient storage available for the iOS 12 update, it’s a good idea to update all iOS apps on the device so that they are new and more likely to be compatible with the latest iOS release.

Simply open the App Store, then go to the Updates tab, and choose “Update All”

Update apps in the App Store

An added bonus tip: be sure to again go through and update all your apps in the weeks following installing the iOS 12 software update, as more apps will be updated as time goes on.

4: Back up the iPhone or iPad

This is the most important step! You must backup an iOS device before installing iOS 12, or any other software update for that matter. Having fresh backups allow you to recover quickly if something goes wrong, and being able to restore an iPhone or iPad from a fresh backup helps guard against permanent data loss. Do not skip backing up!

You can backup to iCloud, or iTunes, or both.

For performing an iCloud backup of the iPhone or iPad, open the Settings app in iOS, then tap on your name to access iCloud settings, next go to “iCloud” and choose “iCloud Backup”, finally you want to select to “Back Up Now”.

Make and complete the iCloud backup right before installing iOS 12, so that your data is freshly saved and backed up. This includes all your contacts, photos, notes, movies, apps, all personal data, and customizations to the device.

Backup to iCloud in iOS

You can also backup to iTunes on a Mac or PC. Connect the iPhone or iPad to a computer and open iTunes, and then choose to backup. Be sure to encrypt the backup in iTunes so that passwords and health data are preserved as well.

To be thorough, you can backup to both iCloud and iTunes, there’s nothing wrong with backup redundancy and many would consider that prudent.

5: Time to Install iOS 12!

Once you have completed the above tasks, you’re easy to install iOS 12. iOS 12 is a free software update for any compatible iPhone, iPad, and iPod touch.

The simplest way to install the iOS 12 update is through the Settings app on the iPhone or iPad. Just open Settings, go to General, then choose Software Update. When iOS 12 is available, click to Download and Install.

iOS 12 download and install

Remember, the official release date for iOS 12 is September 17, while beta users can download iOS 12 GM right now from their devices.

Source: OSX Daily

September 14, 2018 0 comment

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How to Delete iCloud Backups in iOS 12 and iOS 11

written by applenws

You can delete iCloud backups directly from iOS for any iPhone, iPad, or iPod touch that has been backed up to iCloud before. This means you can delete any new iCloud backups, or remove old iCloud backups, for any reason you want. Perhaps you’re trying to free up iCloud storage space, or you just no longer need a particular set of iOS backups in iCloud anymore, or maybe you sold a device and already restored the backup to another iPhone or iPad and thus no longer need that particular devices iCloud backup. Whatever the reason, this article will show you how to delete iCloud backups in modern versions of iOS system software on an iPhone or iPad.

Note that you must have used iCloud backups with an iPhone or iPad at some point in time, otherwise there will be nothing to delete from iCloud. If you’re aiming to delete the iCloud backups of a different device than what you are currently using, then that device must have been backed up to the same iCloud at some point in the past. Obviously you will not be able to access and delete someone elses iCloud backups this way, unless you logged into their Apple ID first.

How to Delete iCloud Backups on iPhone or iPad

You can delete any iCloud backups of any iPhone or iPad that are associated with your Apple ID. Keep in mind that you can not undo the deletion of an iCloud backup, so be absolutely certain you want to permanently remove the backup from iCloud before doing so.

Open the “Settings” app in iOS

Settings icon

At the top of Settings, tap on your name to access iCloud and Apple ID settings *

How to delete iCloud backups on iPhone or iPad

Tap on “iCloud”

How to delete iCloud backups on iPhone or iPad

Tap on “Manage Storage”

How to delete iCloud backups on iPhone or iPad

Now tap on “Backups”

How to delete iCloud backups on iPhone or iPad

Under the Backups section, tap on the iPhone, iPad, or other device you want to delete the iCloud backups for

Choose the device to delete iCloud backups of that iPhone or iPad

Tap on “Delete Backup” (you may need to scroll to the bottom of the Info iCloud data screen to see this option)

How to delete iCloud backups on iPhone or iPad

Confirm that you want to delete the iCloud backup and turn off iCloud backups for that device **

Confirm to delete the iCloud backup

Repeat by deleting other backups for other devices if necessary

The iCloud backup removal is practically instant, and it irreversible. Once you delete an iCloud backup it can not be recovered or restored from. However, you can then immediately make a new backup to iCloud from the iPhone or iPad which will then be usable as normal.

If you are deleting the iCloud backup of your current device, it is strongly recommended to immediately backup the iPhone or iPad to iCloud again right away so that you maintain current device backups of your devices. Failure to consistently backup your iOS devices can result in permanent data loss.

The instructions here are for deleting and removing iCloud backups on modern versions of iOS, including iOS 12, iOS 11, and iOS 10. If your iPhone or iPad is running an earlier version of iOS system software, you can still delete iCloud backups but the process is a bit different because Apple moved some of the settings around, nonetheless you can learn how to remove iCloud backups from older iOS versions here.

A fairly common reason for many iPhone and iPad users to delete iCloud backups is when you run out of iCloud storage space. If iCloud backups become full then further backups will fail, and additionally a completely full iCloud account will bounce back emails sent to [email protected] email addresses because the quota is full, meaning a full iCloud account may mean losing out on inbound emails. Additionally, no other data could be uploaded or stored on iCloud, including from the apps you use. Thus you may want to clear out iCloud backups if they’re no longer relevant or useful to you, or if they’re old, or even if you just must free up some iCloud storage for creating a new backup. Of course another solution is to simply upgrade your iCloud storage capacity and pay the fee associated with that, but shelling out additional funds is not always an option or desirable for all users.

* Newer versions of iOS changed how you get to these preferences, and accessing the Apple ID and iCloud settings in iOS Settings app can be confusing for many users as they are now tucked behind the name of the persons Apple ID at the top of the Settings app. Just tap on the name at the very top of Settings app if you’re on a new version of iOS.

** It’s important to point out that by deleting a device backup, further iCloud backups for that device are also simultaneously turned off. That might not be what you’re aiming for however, in which case you’d need to return to the device in question and then manually enable iCloud backups through the Settings app of that particular device. Don’t skip that if you do intend to have further backups made from any iOS device.

For the most part users should not need to regularly delete iCloud backups, or ever delete them at all, but should you need to this is the approach to take. If you have any other methods, opinion, or techniques for handling iCloud backups of iOS devices, share with us in the comments below.

Source: OSX Daily

September 7, 2018 0 comment

error error message iOS iPad iPhone iPod Touch networking OSX Daily tips Tips & Tricks tricks Troubleshooting Wi-Fi wireless problems

iPhone or iPad Says “Incorrect Password” Fails to Join Wi-Fi? Here’s the Fix

written by applenws

Some iPhone or iPad users may occasionally encounter a strange issue where they are attempting to join a familiar wi-fi network, but iOS throws up an “Incorrect password” error message, and the iPhone or iPad refuses to join the wireless network. Often users will see the “Incorrect password” wi-fi error despite they being certain the wi-fi password is correct. Given how dependent these devices are to an internet connection, it’s understandably annoying when an iOS device doesn’t join a wi-fi network or gives you a repeated “incorrect password” message.

This walkthrough will aim to troubleshoot and fix the annoying “Incorrect password for network” error messages on an iPhone or iPad when trying to join a wi-fi network.

Wait! 4 Common Reasons Why You Will See the “Incorrect Password” Error

Before proceeding any further, be sure you cover the following bases:

Make sure you know the correct password of the wi-fi network
Make sure you are joining the correct wi-fi network, sometimes they have similar names as nearby wi-fi access points
Make sure you are entering the wi-fi password correctly, they are case sensitive and the wi-fi password must be an exact match
Make sure you do not have CAPS LOCK or an alternative language keyboard enabled when entering the password

You might think those recommendations are goofy, but many people incorrectly type a wi-fi password, or have the CAPS LOCK enabled when entering one, or perhaps they hear a word or phrase incorrectly and are typing the wi-fi password wrong. For example, if a wi-fi password is “Burrito123” then it must be entered exactly as that with the proper capitalization, otherwise you will see the ‘incorrect password’ error. It’s also not uncommon for people to be trying to join the wrong wi-fi network, so entering a correct wi-fi password but on the wrong access point is not going to work.

Assuming you have the proper wi-fi password and the proper network, and you are still seeing the incorrect password message, proceed to trouble shoot the issue in iOS.

Fix “Incorrect Password” Wi-Fi Errors on iPhone & iPad

We’ll cover a variety of troubleshooting tips and tricks to resolve the “Incorrect Password” error message when attempting to join a wireless network in iOS.

1: Reboot the iPhone or iPad

Sometimes simply restarting the iPhone or iPad can resolve strange network connection issues, including an inability to connect to a wi-fi network.

Restarting an iPhone or iPad is easy, you basically just turn the iPhone or iPad off, then back on again.

Hold down the Power button on the device until you see the ‘Slide to Power Off’ screen
Slide to power off the iPhone or iPad
When the screen has turned completely black, hold down the Power button again until you see the  Apple logo show up on screen, signifying that it is booting back up again

When the iPhone or iPad has started up again, go ahead and try to rejoin the wi-fi network again.

2: Forget the Wi-Fi Network, then Re-Join

Forgetting a wi-fi network and then rejoining that wi-fi network can often remedy incorrect password issues:

Open the “Settings” app and go to ‘Wi-Fi’
Tap the (i) info button next to the network name of the wi-fi router you want to join
Tap on “Forget This Network”
Confirm that you want to forget the network by tapping “Forget”
Wait a moment or two, then re-join the same wi-fi network again and enter the correct password

3: Reset iOS Network Settings on the iPhone or iPad

Resetting the iOS Network Settings clears all wi-fi and network preferences and settings from the device. The downside to this approach is that you will lose any remembered wi-fi passwords, custom settings and configurations, and other remembered network data.

Open the “Settings” app on the iOS device and go to “General” and then to “Reset”
Tap on “Reset Network Settings” – it is critical you choose “Reset Network Settings” only as the other options may erase your entire device!
Confirm that you want to Reset Network Settings
When finished, re-join the wi-fi network with the correct password

Resetting network settings can often fix many annoying connectivity issues in iOS, often including the “incorrect password for network” error, an ambiguous “unable to join network” error, amongst others.

After you reset network settings, you may need to reconfigure various iOS networking components again. For example if you use custom DNS on the iPhone or iPad, manual DHCP configuration, use a VPN, a proxy, or if you had many networks remembered along with their passwords, all of that data would need to be entered manually again after a device network reset.

4: Restart the Wi-Fi Router or Modem

Unplugging a wi-fi router or modem, waiting about 15 seconds, then plugging the router back in again, will restart the router or modem.

Restarting a router or modem is not always possible however, particularly in many workforce or public environments. So while this approach may be fine in a home or small office, it’s not practical at an airport, office, or public space.

5: Have Someone Else Share the Wi-Fi Password With You

A great new feature available on iPhone or iPad running newer versions of iOS is the ability for anyone to share a wi-fi password with another iPhone or iPad that is nearby.

If you or someone else is in a situation where an iPhone or iPad user is repeatedly getting the “Incorrect password” error message when trying to join a network, and you and the other device is on a new iOS release (iOS 11 or later) then you can use the Share Wi-Fi Password feature in iOS to share the password with that person and allow them to join the network without having to type the password manually themselves. This is particularly effective if someone is prone to typos or CAPS LOCK, using an alternative keyboard, and other similar situations where some user error can be involved in the failure.

Additional “Incorrect Password for Network” Wi-Fi Troubleshooting Options

Join another wi-fi network to confirm that wi-fi is indeed working on the iPhone or iPad
If the iPhone or iPad will not join any wi-fi network, there may be a hardware issue – this is rare and fairly unlikely, but it’s vaguely possible (particularly if the device sustained substantial water contact or some other damage). In such a case, contact Apple Support or an authorized Apple technician or repair center to diagnose for hardware problems
Rarely, backing up, resetting, and then restoring an iOS device from backup may resolve the problem – this should be considered a last resort

Remember, if the wi-fi network is hidden you will need to manually enter the wi-fi SSID to join a hidden wi-fi network in iOS

Did the tips above fix your “incorrect password” for wi-fi network errors on an iPhone or iPad? Are you able to join the wi-fi network as expected? Do you know of another effective solution for this particular problem? Share with us your experiences in the comments below!

Source: OSX Daily

July 19, 2018 0 comment

crop iMovie iOS iPad iPhone iPod Touch movie OSX Daily tips Tips & Tricks tricks video video editing

How to Crop / Zoom a Video in iMovie for iPhone or iPad

written by applenws

Want to crop a video or movie in iMovie on the iPhone or iPad? Cropping a video in iMovie allows you to essentially zoom in on a movie, either to crop out unnecessary elements, to reframe the video to put emphasis on something else, or to zoom into what you’d rather the video highlight. Cropping is different from trimming a video which is used to shorten the total length to cut out extraneous content.

This tutorial will show you how to crop a video on the iPhone or iPad using iMovie. If you happen to be interested, Mac users can perform a similar cropping video action in iMovie for Mac.

iMovie for iOS allows you to crop videos, but it’s not particularly obvious, as there is no crop button, and instead the iMovie for iOS app indirectly refers to the crop capability by calling it zoom. And like many other features of iOS, the function to crop video in iMovie on the iPhone or iPad is hidden behind a few layers of interface abstraction that can be easily overlooked, or remain totally unknown to many using iMovie, leading many iPhone and iPad users to believe that there is no crop functionality in iMovie for iOS. But not to worry, you can crop a video in iMovie directly on your iPhone or iPad, and you won’t need to download any third party apps to do so.

How to Crop / Zoom a Video in iMovie for iPhone or iPad

This works to crop / zoom any movie you can import into iMovie on iOS. The screenshots here demonstrate this on an iPhone with iMovie rotated sideways into landscape mode, but aside from the appearance it’s the same in landscape or iPad too.

Before getting started, be sure you have iMovie installed on your iPhone or iPad, and that the video or movie you want to crop / zoom is on the device itself.

Open iMovie in iOS if you have not done so already, then tap on the “Projects” and click the big plus sign “+ Create Project” button